Linger Hospitality Terms & Conditions
OCCUPANCY: The maximum number of guests is limited at all times to the number of occupants shown on the reservation details. NO house parties or large gatherings are allowed. Additional visitors are not permitted without written permission in advance of arrival. You may be asked to provide the names of all guests that will be occupying or visiting the home during the rental period. People two (2) years of age or less do not count toward the maximum occupancy but must be noted.
MINIMUM AGE: The guest whose name the reservation is made must be a minimum age of 25 to rent the house & only family groups and responsible adults may use the house and its property and amenities.
FAMILY ATMOSPHERE: For the sake of neighbors & guests, we ask that all of our guests keep their stay family-friendly. House parties are strictly prohibited. This includes, but is not limited to, sororities, fraternities, graduations, proms and/or non-chaperoned groups. If a house party is found, guests may be asked to leave immediately with no refund.
RESERVATION & PAYMENTS: The initial payment is due when the reservation is made; the deposit is half of the rental amount plus fees and applicable taxes, along with any security deposit if one is required. Full payment of the remaining net balance of the reservation is due 30 days prior to your scheduled arrival date.
CONFIRMATION OF RESERVATION: A rental agreement will be sent within 48 hours of making your reservation and deposit. To fully confirm your reservation, this document must be reviewed, signed, and returned to Linger Hospitality LLC within 7 days of receipt along with a legible copy of a valid form of ID. These items can be returned by mail, email, and fax. Access to the home cannot be permitted without your identification.
CANCELLATION POLICY**: In the event of cancellation, it is necessary to notify the manager as soon as possible. Bookings canceled at least 60 days before the start of stay will receive 100% refund, less the processing fee and the damage insurance fee, if applicable. Bookings canceled at least 30 days before the start of stay will receive a 50% refund, less the processing fee and the damage insurance fee, if applicable. No refunds will be made for early departures or late arrivals. We do recommend you purchase Vacation Rental Travel Insurance(Guest Protect) through CSA for additional protection of trip cancellation. You can view coverage details and additional information at http://www.vacationrentalinsurance.com/prodcoverageoverviewmain.do
**If you booked through VRBO, HomeAway, or Airbnb, your reservation will be subject to the cancellation policy and terms and conditions of the agency through which you booked, and which you agreed upon at the time of reservation.
REFUNDS: Refunds cannot be made for late arrivals, early departures or Guest’s dissatisfaction with the Home for any reason (other than emergency health and safety of the property). Homes are not guaranteed allergen-free, even those that do not allow pets. No refund will be made for failures or conditions beyond Agent’s control, including but not limited to construction, inclement weather, and provider service area outages.
HANDICAP ACCESSIBILITY: Please ask your Representative for assistance if this is a concern.
SECURITY DEPOSITS: If required by the Owner of the Home being rented, all security deposits are due and will be collected at the time the reservation is made. If the Home, its contents and grounds are found to be in the condition in which they were found, any Security Deposit paid will be returned to the guest in full as prescribed by New York State Real Estate Law.
ARRIVAL AND DEPARTURE TIMES: Standard check-in time is 4pm. Standard check-out time is 10am. Non-standard arrival or departure times must be approved a minimum of 72 hours in advance and an additional hourly charge applies. Unfortunately, non-standard arrival or departure times cannot be permitted during Peak Season.
CONDUCT: There may be no conduct in the Home that disturbs neighbors or others. No illegal conduct may take place in the Home. Loud music is prohibited. Fireworks are illegal to possess in New York State and are not permitted at the property. Fires are permitted only if there is a designated fire pit. Guests are asked to purchase firewood locally.
VEHICLES: Each home restricts the number and location of vehicles parked at the home. The maximum number of vehicles includes boat trailers and motorcycles. No tents, campers, boats or motor homes may be used for sleeping at the Home.
SMOKING: All Homes are non-smoking.
PETS: Please ask your Representative for assistance if this is a concern.
DOCKS: Unless otherwise stated, a dock is not provided with each rental property. However, if dock is provided, you are solely responsible for ensuring docks, boatlifts, and/or mooring facilities are adequate for their desired use. You are also responsible for any damage caused to watercraft and/or property resulting from the use of those facilities.
TRAVEL INSURANCE: We highly recommend that you purchase an optional $49.00 damage insurance policy that covers up to $3,000.00 in accidental damage during your stay. This policy is provided through CSA Travel Protection (866-999-4018). If you do not wish to purchase this insurance, a minimum of $1,500 refundable security deposit will be required. To book a reservation with a security deposit instead of a damage protection plan, please call our office at 607-218-7419. Any excessive cleaning charges incurred will be charged to your credit card.
PRIVACY: We take your privacy very seriously and will not share any information about you with another party. This includes automatically gathered data such as email addresses, credit card information and browser cookies.
OTHER QUESTIONS NOT ADDRESSED HERE: If you need further assistance, please call our office at 607-218-7419. If you have an emergency, please call 315-694-3014. You can also email [email protected] for more information.